Your Most Asked Questions
1. What is the return policy?
Our return policy allows you to return unopened and unused products within 30 days of purchase for a full refund. Please visit our Returns & Exchanges page for more details
2. How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days and shipped within 5-7 business days. International shipping may take longer.
3. Do you offer international shipping?
Yes, we offer international shipping to select countries. Please check our Shipping & Delivery page for more information.
4. How can I track my order?
Once your order has shipped, you will receive an email with tracking information. You can also track your order through your account on our website.
5. Are your perfumes authentic?
Yes, we guarantee that all our perfumes and colognes are 100% authentic and sourced directly from the manufacturers or authorized distributors.
6. How can I contact customer support?
You can contact our customer support team via email at support@nichehubperfumes.com or by phone at (123) 456-7890. Our support hours are Monday to Friday, 9 AM to 5 PM HK time.
7. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been processed or shipped.
8. Do you offer gift wrapping?
Yes, we offer gift wrapping services for an additional fee. You can select this option at checkout.