Delivery Policy
We appreciate your order and aim to ship your perfume purchase as quickly as possible.
All stock is held in our own warehouse and the stock information on the website is live. Stock is reserved for you once you place your order.
Our warehouse operates 7 days a week and orders are typically shipped within a few hours of being placed.
We offer the following delivery services:
Delivery Fee of SF express.
Hong Kong, Macau
Above HK$500.00 Free
Below HK$500.00 HK$30
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Free Delivery
Enjoy Free Shipping Within Hong Kong For Orders Over HK$500
We are pleased to announce that we now offer free standard shipping within Hong Kong for all orders over HK$500 at our online perfume shop.
As a way of thanking our loyal customers in Hong Kong for their continuous support, we want to make shopping for your favorite fragrances even more rewarding. So for a limited time, enjoy free delivery for your orders of HK$500 or more, with no coupon needed.
Take advantage of this offer to stock up on your signature scents or try out our latest perfume collections. Free shipping applies to all items in our store, including full-size perfume bottles, gift sets, miniatures, bath & body products, and more.
Next Day Delivery
We're excited to introduce our new next-day delivery service for our valued customers in Hong Kong! Here are the details of our delivery policy:
- Delivery Areas: We offer next-day delivery within Hong Kong Island, Kowloon, and New Territories. Please note that delivery to outlying islands and remote areas may take an additional day.
- Delivery Schedule: Orders placed before 2 PM on weekdays will be delivered the next day. Orders placed after 2 PM or on weekends and public holidays will be delivered within 2-3 business days.
- Delivery Partners: We have partnered with reliable courier services to ensure your package is delivered safely and on time.
We're committed to providing our customers with exceptional service, and our new next-day delivery service is just one way we're doing that. Thank you for choosing our perfume shop, and we look forward to serving you!
Delivery Options
We ship internationally via trusted carriers SF Express.
Shipment tracking information will be provided once your order has been processed and handed over to the carrier. Please contact us within 7 working days if your tracking information is not available or if you do not receive your delivery within the estimated timeframe.
Our Responsibility
We carefully pack and inspect all perfumes before shipping to ensure safe delivery. However, you agree to absorb all risks of transportation and delivery once you place your order.
We are not liable for any loss due to incorrect or invalid information provided by you. Taxes, duties and import fees are calculated based on your destination and shipment details. Product prices do not include taxes and duties, which are your responsibility. Please check your country's regulations regarding perfume importation before ordering.
If your order is returned to us due to customs issues, it will be disposed of and no refund will be provided. We recommend checking with your country's customs department regarding restrictions on commercial perfume shipments before placing your order.
Please contact us if you have any questions about our delivery policy or require any assistance. We aim to provide you the best experience shopping with us. Thank you for your understanding and support!